Shipping Policy

Shipping Policy

Thank you for shopping at MultistoreXpress ! We are delighted to offer our customers worldwide shipping from our base in Dubai. Please take a moment to review our shipping policy to understand how your orders will be processed and delivered.

Order Processing Time:

  • All orders are processed within 1-7 business days after payment confirmation.
  • Orders are not shipped or delivered on weekends or holidays.

Shipping Rates and Delivery Times:

  • We offer worldwide shipping at competitive rates.
  • Shipping costs and delivery times vary depending on the destination and the selected shipping method.
  • Estimated delivery times are provided during the checkout process.

Shipping Methods:

  • We partner with reputable shipping carriers to ensure safe and timely delivery of your orders.
  • Expedited shipping options are available for faster delivery.

International Shipping:

  • We ship to most countries around the world.
  • Please note that customs duties, taxes, and fees may apply to international orders. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
  • You can track your order using the provided tracking number on our website or through the carrier's website.

Order Status and Support:

  • If you have any questions or concerns about your order, please contact our customer support team at info@multistorexpress.com with your order number for assistance.
  • We strive to provide timely and helpful support to ensure your shopping experience with us is enjoyable and hassle-free.

Shipping Restrictions:

  • Some products may be subject to shipping restrictions due to international regulations or carrier policies.
  • We will notify you if any items in your order are ineligible for shipping to your location.

Lost or Damaged Shipments:

  • In the rare event that your shipment is lost or damaged in transit, please contact us immediately for assistance. We will work with the carrier to resolve the issue and ensure you receive a satisfactory resolution.

Returns and Exchanges:

  • Please refer to our Returns Policy for information on returning or exchanging products purchased from our store.

Changes to This Policy:

  • We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on this page.

By placing an order with us, you agree to the terms and conditions outlined in our shipping policy.

If you have any further questions or require additional information, please do not hesitate to contact us.

Thank you for choosing MultistoreXpress for your shopping needs!